Gist Review 2020

by Adam Preiser updated February 24, 2020

Gist is an all in one communications platform that will integrate with any website platform. It brings together live chat, marketing automation, bots, scheduling, and support to provide the best experience for your customers.

Current Pricing: $29 and up

Ease Of Use

9/10

Gist is super easy to use, the interface is nice. There have been times where it’s slow when searching.

Price / Value

10/10

Gist is an unparalleled value for what it does.

Support

7.5/10

Support is fast and friendly but some issues I have reported have taken a little longer then I would like to resolve.

Gist Pros

  • Modern Live Chat Experience
  • Marketing Automation
  • OnPage Appointment Scheduling
  • Bots For Automation
  • Facebook Messenger Integration
  • Broadcast Emailing

Gist Cons

  • Personally I have run into a bug here or there
  • Interface can be sluggish when looking at long lists of data

Share on facebook
Share on twitter
Share on linkedin
Share on pinterest
Share on email

Gist is a newer platform but the concept is not new. While not as polished as Intercom, Crisp, or Drift, Gist is also not nearly as expensive as all those other platforms.

When using Gist, there are many services that you no longer need to pay for, which easily justifies the cost. You no longer need an email marketing service, a live chat service, a scheduling service, and opt-in box service, facebook messenger bot service, or a helpdesk service. They are all consolidated into 1 affordable platform.

For me, it just makes sense to have 1 communication tool for all communication, live chat, email broadcasts, email marketing automation, etc.

Gist Coupon Discounts

There are currently no active Gist Coupons or Gist Discounts available.

Gist Review: Wrap Up

I have been using Gist since November 2017 for live chat, email marketing automation, and support desk.

As an early adopter, I ran into some issues here and there, but over the past 2 years, the Gist team has been consistently adding useful features to this platform.

Gist Alternatives

Video Transcript

Join The Conversation

Your email address will not be published. Required fields are marked *

  1. Adam have you changed your opinions on Gist? I’m considering mailerlite because of poor delivery.

    Do you think it’s way better?

  2. Adam, thanks for the review, we bought the deal after seeing your review, created the account. when they did the migration to the new brand everything got lost, and they are refusing to redeem our codes again because it’s past a year. This absolutely ridiculous

    1. Adil, I’ve experienced the same exact thing. STAY AWAY from this company. Horrible customer service. I provided them everything needed to show them that I purchased their product; Activated it; and used it. They replied back with complete nonsense that I didn’t activate my codes even when showing them screenshots of 1) my gmail receipts 2) my gmail activation email 3) Screenshots of my activated and functional account.

      STAY AWAY… they are not to be trusted

  3. Do you have thoughts on the rebrand to gist? I notice your site does not use the chatbox feature. Can I assume you are no longer using the service?
    If you were looking to pay for mailchimp or use your appsumo paid version of gist (convertfox) to create an email string of autoresponders – which would you choose? Thx . Gardner

    1. I still have ConvertFox, now Gist, on this website. I just don’t have the live chat available across the site. I still run my emails through Mautic.

  4. Hello Adam.
    Thanks for the full review of this Marketing Tool.
    I was really looking for an alternative to Drip, ConvertKit and so on. This looks like a match with a better pricing.

    One question: Do you have some kind of deal, discount, coupon about this tool?

    Thanks.

    1. Yes that is exactly what ConvertFox is aiming for. I can check with them to see if they have any upcoming deals or if one can be arranged.

Stay Up To Date

Enter your name and email for the lates news, updates, and tutorials.