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  • Word press not downloading email to my computer from website

     Kristi updated 1 month, 1 week ago 1 Member · 1 Post
  • Kristi

    Member
    Oct 26, 2020 at 8:25 am

    Just to brief you on what happened to cause this issue. My website platform was taken down for a total of a day by the host. I called to find out why, they moved my renewal payment forward by one month which I was not informed of, in fact on the last renewal I was told differently. If I paid the renewal early by a month it would roll in “seamlessly” into the new payment and would start in November. So with this in mind I felt my payment was due in November. I called and got this straightened out and they brought the website back up and online. Now I have a broken link that will not download my emails to my computer. To check them I have to log into my C panel. I am not computer savvy myself and don't know how to fix this. I am hoping the email does not need to be reinstalled because I don't know anything about backing up my address book or past emails which I can not risk losing. That happened once before with an update and I wasn't happy. Everyone I call to help me either does not handle email issues or does not know where to start looking. I don't trust myself being a novice to attempt anything. Is there anyone out there who is proficient in this that can help???

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