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Home Community General Questions Why do background images attached to section element with Elementor not render on mobile devices?

  • Why do background images attached to section element with Elementor not render on mobile devices?

     Anonymous updated 1 year, 11 months ago 3 Members · 4 Posts
  • John

    Member
    Feb 20, 2018 at 12:16 pm

    Images attached as a background to section or column elements do not display on actual mobile devices. In the tablet/phone previews, they work fine, even in chrome dev tools and online mobile emulators. If I test the same exact image on another word press install that's not using Elementor the image renders as a background image correctly. I've contacted Emulator support as I have a pro version but there support is slow as an old dog on hot August day! My client's getting pissed!

  • Adam

    Administrator
    Feb 27, 2018 at 11:12 am

    There must be something going on with your WordPress site because it works fine for me. Also, I have never heard of anyone bring up that issue in the past.

    I would suggest disabling all of your plugins except Elementor and then testing it out.

  • kobus

    Member
    Jun 17, 2018 at 8:34 am

    Hi Adam, I am experiencing the same problem. I am using the Astra theme with one of the starter sites I customized. The images that are backgroung images in a section does not display on my mobile. I will send you the login details to my test site where the site is currently. Please contact me via e-mail

  • Anonymous

    Guest
    Oct 31, 2018 at 5:44 pm

    Hate to necro-post, but found this very brief discussion after searching for these symptoms. Disabled all plugins and indeed I have no background images on my mobile device. After trusting the “responsive” preview this is a sever issue. Has anyone moved the ball forward on this issue, because it is indeed an issue.

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