- MemberFeb 23, 2018 at 9:03 pm
Any fix for current conflict with Elementor and Astra? I bought Astra Pro & Elementor Pro at your recommended page. However, if I activite Astra Pro plugin, I can't Edit with Elementor. It pop up “the preview could not be loaded”. I ask my host provider support because I thought there is a problem with my database. However, after they go through my wp-admin, they told me there is a conflict with the Astra and the Elementor and they can't do anything. My host provider advise me to contact my plugin provider or I need to find an alternative plugin for the Astra. I just bought both of the plugin but still can't do anything. Please help me!
- AdministratorFeb 23, 2018 at 9:06 pm
There is no conflict with Astra and Elementor. Hosts say that to pass the buck to someone else. I usually see that when there is another plugin installed on the website causing a problem with Elementor.
Are there other plugins installed on your website?
You can disable all the plugins except Elementor and then see if Elementor works. If it does, then activate the plugins 1 by 1 to see which is causing the problem.
You can also contact Elementor for support.
- MemberMay 8, 2020 at 9:44 pm
Adam…I am new here and I just started using ASTRA last night.
When I hit “Preview” I am seeing an entire row of objects on my page that do not appear in the EDIT mode. I need to remove these objects, but they only appear on the Preview version. What can I do about this?
- MemberMar 4, 2018 at 5:11 pm
- MemberMar 6, 2018 at 8:33 pm
I too have this issue. A workaround is to check or uncheck disable title or disable featured image. Then you should be able to load Elementor. Then revert back.
- MemberMay 30, 2018 at 10:40 am
- MemberJul 2, 2018 at 3:26 am
Hi there, hope you can help, I followed yourtutorial on woocommerce and astra. Have customized astra theme with my look and feel. Did the product listing on the Woo commerce and then created some of the pages, home, about us with editing it in Elementor. When going to the Astra customizing and doing an overwiem of the website everything looks perfect. as soon as I launche the website it pulls through the pages that looks like the pages created but with header and footer pulling through as the woocommerce look? I'm new at development and know I am missing something somewhere?
AnonymousGuestDec 26, 2018 at 6:00 am
Having this same issue. I don’t see a resolve here. Can anyone help?
AnonymousGuestMar 1, 2019 at 9:45 pm
AnonymousGuestMar 12, 2019 at 1:34 pm
If you use Cloudflare make sure that “Rocket Loader” is off. You may have problems with Elementor if it is enabled.
AnonymousGuestMar 12, 2019 at 7:14 pm
Don't use Cloudflare… Problem seems to have been resolved , maybe with an Astra update? Is any one else having this problem now?
AnonymousGuestApr 18, 2019 at 11:49 am
AnonymousGuestMay 30, 2019 at 5:30 am
It is hosting related issue. If you using cPanel – check error logs. Most likely you should see something similar to “PHP Fatal error: Allowed memory size of xxxxxx bytes exhausted”.
In this case go to your cPanel>MultiPHP INI Editor> Choose Home directory and at least double memory_limit or remove memory limit to see it its affecting your Elementor plugin. It should fix issue.
Hope it helps.
AnonymousGuestJun 4, 2019 at 10:07 pm
Hi, please tell me, on my page 2 popup buttons, if you open one, the second one does not open until you reload the page
AnonymousGuestJul 15, 2019 at 2:43 am
Well,yes there is the problem with Astra Pro and Elementer compatibility,i tried all the possible testing and found this observation.
- AdministratorJul 27, 2019 at 2:57 pm
Are you sure it's not something else on your website? I use this combo and am not having any issues.
AnonymousGuestJul 20, 2019 at 2:54 pm
I was able to fix this popup \”The preview could not be loaded. Your site\'s .htaccess file appears to be missing. File path: /.htaccessClick here for preview debug\” Siteground.com verified that it was not an htaccess issue. Elementor safe mode didn\'t fix it. switching to default themes didn\'t fix it. What did work was re-saving the permalinks!
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