QuestionsThere is a conflict with the Astra and the Elementor.
John asked 11 months ago

Any fix for current conflict with Elementor and Astra? I bought Astra Pro & Elementor Pro at your recommended page. However, if I activite Astra Pro plugin, I can't Edit with Elementor. It pop up “the preview could not be loaded”. I ask my host provider support because I thought there is a problem with my database. However, after they go through my wp-admin, they told me there is a conflict with the Astra and the Elementor and they can't do anything. My host provider advise me to contact my plugin provider or I need to find an alternative plugin for the Astra. I just bought both of the plugin but still can't do anything. Please help me!

10 Answers
Adam @ WPCrafter Staff answered 11 months ago

There is no conflict with Astra and Elementor. Hosts say that to pass the buck to someone else. I usually see that when there is another plugin installed on the website causing a problem with Elementor.

Are there other plugins installed on your website?

You can disable all the plugins except Elementor and then see if Elementor works. If it does, then activate the plugins 1 by 1 to see which is causing the problem.

You can also contact Elementor for support.

Abdul Najib Abdul Majid answered 11 months ago

Yes I did that for several time. I only found the problem when I activated astra plugin.

Abdul Najib Abdul Majid answered 11 months ago

My active plugin are : elementor and elementor pro, astra pro and Astra Starter Sites. I got this error

Although after I deactivate Astra Starter Sites. I still got the same error.

Graham answered 11 months ago

I have the same problem. Removed all but 2 plugins. Only when I switch back on the Astra Pro plugin do I get the error. Elementor Pro works with the WordPress theme 2017 and with GeneratePress. Have raised a ticket (4th March 2018) with Brainstorm/Astra. Will advise of the outcome.

dmak answered 11 months ago

I too have this issue.  A workaround is to check or uncheck disable title or disable featured image.  Then you should be able to load Elementor.  Then revert back.

simonsaysthis replied 10 months ago

I am frustrated no end. I cannot edit text properly in Elementor Pro. It keeps changing formatting and style to the default settings from Astra Pro.

Ivan Bárta answered 8 months ago

I had the similar problem. I couldnt open page with Elementor using Astra theme on my fresh instalation. It always ended as blank page. It was ok with Ocean WP and Twenty Sixteen. No other plugins installed. Today I have replaced Astra 1.3.3. with 1.4.0-beta and the problem is gone…

Charlene Prinsloo answered 7 months ago

Hi there, hope you can help, I followed yourtutorial on woocommerce and astra. Have customized astra theme with my look and feel. Did the product listing on the Woo commerce and then created some of the pages, home, about us with editing it in Elementor. When going to the Astra customizing and doing an overwiem of the website everything looks perfect. as soon as I launche the website it pulls through the pages that looks like the pages created but with header and footer pulling through as the woocommerce look? I'm new at development and know I am missing something somewhere?

Richard answered 6 months ago

I was having similar issues on several SiteGround websites. When I contacted support they added the following line to my .htacess file.
LimitRequestBody 99999999999
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
That fixed the issue.

Audrey answered 3 months ago

We have the same issue. Can't use Elementor Pro and Astra Pro. So we're using Elementor Pro and just regular Astra

Teri Feibel answered 4 weeks ago

Having this same issue. I don’t see a resolve here. Can anyone help?

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