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Home Community General Questions There is a conflict with the Astra and the Elementor.

  • There is a conflict with the Astra and the Elementor.

     Rahel updated 4 weeks ago 11 Members · 24 Posts
  • John

    Member
    Feb 23, 2018 at 9:03 pm

    Any fix for current conflict with Elementor and Astra? I bought Astra Pro & Elementor Pro at your recommended page. However, if I activite Astra Pro plugin, I can't Edit with Elementor. It pop up “the preview could not be loaded”. I ask my host provider support because I thought there is a problem with my database. However, after they go through my wp-admin, they told me there is a conflict with the Astra and the Elementor and they can't do anything. My host provider advise me to contact my plugin provider or I need to find an alternative plugin for the Astra. I just bought both of the plugin but still can't do anything. Please help me!

  • Adam

    Administrator
    Feb 23, 2018 at 9:06 pm

    There is no conflict with Astra and Elementor. Hosts say that to pass the buck to someone else. I usually see that when there is another plugin installed on the website causing a problem with Elementor.

    Are there other plugins installed on your website?

    You can disable all the plugins except Elementor and then see if Elementor works. If it does, then activate the plugins 1 by 1 to see which is causing the problem.

    You can also contact Elementor for support.

    • Rahel

      Member
      May 8, 2020 at 9:44 pm

      Adam…I am new here and I just started using ASTRA last night.

      When I hit “Preview” I am seeing an entire row of objects on my page that do not appear in the EDIT mode. I need to remove these objects, but they only appear on the Preview version. What can I do about this?

  • Abdul Najib

    Member
    Feb 23, 2018 at 9:10 pm

    Yes I did that for several time. I only found the problem when I activated astra plugin.

  • Abdul Najib

    Member
    Feb 23, 2018 at 9:18 pm

    My active plugin are : elementor and elementor pro, astra pro and Astra Starter Sites. I got this error https://www.igrowthc.com/wp-admin/post.php?post=19&action=elementor

    Although after I deactivate Astra Starter Sites. I still got the same error.

  • grahamhleachgmail-com

    Member
    Mar 4, 2018 at 5:11 pm

    I have the same problem. Removed all but 2 plugins. Only when I switch back on the Astra Pro plugin do I get the error. Elementor Pro works with the WordPress theme 2017 and with GeneratePress. Have raised a ticket (4th March 2018) with Brainstorm/Astra. Will advise of the outcome.

  • dmak

    Member
    Mar 6, 2018 at 8:33 pm

    I too have this issue.  A workaround is to check or uncheck disable title or disable featured image.  Then you should be able to load Elementor.  Then revert back.

    • simonsaysthis

      Member
      Mar 31, 2018 at 11:40 pm

      I am frustrated no end. I cannot edit text properly in Elementor Pro. It keeps changing formatting and style to the default settings from Astra Pro.

  • Ivan

    Member
    May 30, 2018 at 10:40 am

    I had the similar problem. I couldnt open page with Elementor using Astra theme on my fresh instalation. It always ended as blank page. It was ok with Ocean WP and Twenty Sixteen. No other plugins installed. Today I have replaced Astra 1.3.3. with 1.4.0-beta and the problem is gone…

  • Charlene

    Member
    Jul 2, 2018 at 3:26 am

    Hi there, hope you can help, I followed yourtutorial on woocommerce and astra. Have customized astra theme with my look and feel. Did the product listing on the Woo commerce and then created some of the pages, home, about us with editing it in Elementor. When going to the Astra customizing and doing an overwiem of the website everything looks perfect. as soon as I launche the website it pulls through the pages that looks like the pages created but with header and footer pulling through as the woocommerce look? I'm new at development and know I am missing something somewhere?

  • Richard

    Member
    Jul 14, 2018 at 8:58 pm

    I was having similar issues on several SiteGround websites. When I contacted support they added the following line to my .htacess file.
    LimitRequestBody 99999999999
    <IfModule mod_substitute.c>
    SubstituteMaxLineLength 10M
    </IfModule>
    That fixed the issue.

  • Anonymous

    Guest
    Oct 23, 2018 at 11:39 am

    We have the same issue. Can't use Elementor Pro and Astra Pro. So we're using Elementor Pro and just regular Astra

  • Anonymous

    Guest
    Dec 26, 2018 at 6:00 am

    Having this same issue. I don’t see a resolve here. Can anyone help?

  • Anonymous

    Guest
    Mar 1, 2019 at 9:45 pm

    Im using Elementor and Astra – neither are Pro versions. Went down, fixed by host then down again when I added a page.  Itss driving me nuts.  Good to see Im not the only one!  Any solutions on this?  Gutenberg is the add-on recommended.  I dont know what this does – can i delete it?
     

  • Anonymous

    Guest
    Mar 12, 2019 at 1:34 pm

    If you use Cloudflare make sure that “Rocket Loader” is off. You may have problems with Elementor if it is enabled.

  • Anonymous

    Guest
    Mar 12, 2019 at 7:14 pm

    Don't use Cloudflare… Problem seems to have been resolved , maybe with an Astra update?  Is any one else having this problem now?

  • Anonymous

    Guest
    Mar 15, 2019 at 11:13 am

    I always have editing problems with elementor. I also use wp astra. Many times I fixed it ,but ıt happens again. Honestly not recommend

  • Anonymous

    Guest
    Mar 15, 2019 at 11:13 am

    I always have editing problems with elementor. I also use wp astra. Many times I fixed it ,but ıt happens again. Honestly not recommend

  • Anonymous

    Guest
    Apr 18, 2019 at 11:49 am

    I am running Astra and Elementor Pro, The Astra header that I have made has disappeared twice now, very frustrating. Settings are still all there in the configurator but it has disapeared from the page. The only solution is to create a new page and start over. I think I will be changing themes.

  • Anonymous

    Guest
    May 30, 2019 at 5:30 am

    It is hosting related issue. If you using cPanel – check error logs. Most likely you should see something similar to “PHP Fatal error: Allowed memory size of xxxxxx bytes exhausted”.
    In this case go to your cPanel>MultiPHP INI Editor> Choose Home directory and at least double memory_limit or remove memory limit to see it its affecting your Elementor plugin. It should fix issue.
    Hope it helps.

  • Anonymous

    Guest
    Jun 4, 2019 at 10:07 pm

    Hi, please tell me, on my page 2 popup buttons, if you open one, the second one does not open until you reload the page

  • Anonymous

    Guest
    Jul 15, 2019 at 2:43 am

    Well,yes there is the problem with Astra Pro and Elementer compatibility,i tried all the possible testing and found this observation.

    • Adam

      Administrator
      Jul 27, 2019 at 2:57 pm

      Are you sure it's not something else on your website? I use this combo and am not having any issues.

  • Anonymous

    Guest
    Jul 20, 2019 at 2:54 pm

    I was able to fix this popup \”The preview could not be loaded. Your site\'s .htaccess file appears to be missing. File path: /.htaccessClick here for preview debug\” Siteground.com verified that it was not an htaccess issue. Elementor safe mode didn\'t fix it. switching to default themes didn\'t fix it. What did work was re-saving the permalinks!

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