How do I match the request format for the ithemes security verification code

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QuestionsHow do I match the request format for the ithemes security verification code
Grace Groenewald asked 1 year ago

Hi. I downloaded Ithemes security from one of your courses (love them btw) onto a website I'm busy with. This morning I cant get in because a verification code needs to be entered in. It was sent to my email address. I've tried to copy and paste and I've also tried to type it in. Neither works. It says “please match the request format” Any advise please. I cant even get in to remove the plugin. Eek!